I experience my share of grief with support from companies, but today I had a great experience dealing with Bell. I've worn out the pads in my Bell Sweep helmet and called their customer support hoping I could purchase a new set. I was pleasantly surprised when their representative just asked for my home address and contact info so they could ship out a replacement set, no charge. I've heard some people grumble about Bell customer service, I certainly have nothing to complain about after my initial experience with them today.
Aug 07
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